eNPS (Employee Net Promoter Score)
What is eNPS? Employee Net Promoter Score Explained
Employee Net Promoter Score uses one question: "On a scale of 0-10, how likely are you to recommend this company as a place to work?" Responses create Promoters (9-10), Passives (7-8), and Detractors (0-6). eNPS = % Promoters minus % Detractors.
Above 0 is acceptable. Above 20 is good. Above 50 is excellent. Most companies fall between 10 and 30. eNPS is popular because it's simple but limited: it tells you sentiment without the "why."
Most companies pair eNPS with pulse surveys that dig deeper into specific engagement drivers. Monthly or quarterly eNPS tracking provides a simple trendline for leadership.